Shields "Care Corner" Blog

Giving Thanks, From Our Dignity Health Team


Did you know that November is national gratitude month? This year, more than ever, it's important for us to note what we are grateful for and give thanks. Our Dignity Health Clinical Pharmacy team did just that by listing out five things they are thankful for. Please read below to meet our Dignity Health Clinical Pharmacy team and learn what they are thankful for this year. 



Meet Our Dignity Health Team


Danielle Jackson, PharmD-2


Judy Nguyen, Regional Supervisor 

My name is Judy Nguyen, current Regional Supervisor of clinical services for the Midwest/West Region. I completed my undergrad in Biology with a minor in Chemistry in 2014 at Merrimack College. I then completed my PharmD in 2018 at Husson University. Shortly after, I completed my PGY-1 residency in Boston, MA, with Walgreens Specialty Pharmacy - Beth Israel Deaconess Medical Center - South End Community Health Center - while also completing my teaching certificate at Northeastern University. Finally, I came to Shields and practiced as a clinical pharmacist in multiple sites such as Dignity, Baystate, Hartford, UMASS, and Berkshire for a few months. Soon after, I transitioned into my current role as a supervisor, which includes sites that I oversee Bronson, CentraCare, Centura, Dignity, Genesis, and many more on the way. I'm incredibly thankful for my amazing team and all the hard work they do day in and day out. We are able to help so many patients from all over the country by providing legendary care. My team is strong, empathetic, extremely knowledgeable, and overall kind. The Dignity team is one of a kind, and I am extremely thankful for them every day.




Danielle Jackson, PharmD (1)-1


Abram Agaby, Clinical Pharmacist

My name is Abram, but many know me by Abe. I graduated from MCPHS Boston in 2017 and became a pharmacy manager at several different community pharmacies. I came over to Shields in April 2020 after hearing about the legendary care model from former classmates who are current employees. Currently, I am a Clinical Pharmacist for Dignity Health for patients in AZ, CA, and TX and Genesis for our patients in Ohio. As a kid, I grew up in a small village of Port Said, Egypt – our local pharmacist is all we had as a health care provider that was most accessible. I remember how much my parents trusted and relied on the pharmacy's services for our health and well-being. Even as a child, I knew I wanted to impact families like my own. In my role now as a Clinical Pharmacist, I can do just that – we help patients, caregivers, spouses, and families not only manage their disease state by all of their medication. It doesn't stop at the specialty medication they are taking, but we see our patients as a whole and part of our Shields family. This is possible because our team is just that – the way we treat and respond to each other's needs with empathy and compassion is what we can radiate to our patients.



Danielle Jackson, PharmD (2)


Serena Wong, Clinical Pharmacist  

My name is Serena, and I graduated from Massachusetts College of Pharmacy and Health Sciences in 2007. Having been raised by a family that followed mostly Eastern medicine principles, I was always fascinated with medicine; how it works, how to choose a specific therapy, and what are other undesirable effects. It was an overwhelming amount of information for my family every time a new therapy was prescribed, which motivated me to become a pharmacist. Today, I’m fortunate to be a Clinical Pharmacist with Shields Health Solutions and now have the opportunity to create a relationship with patients alongside a driven and talented team. Together, we can dispel any concerns associated with their diagnosis and therapy, create a kind and supportive space, and empower our patients with knowledge regarding their health.


Danielle Jackson, PharmD (3)-1



Rebecca Antonelli, Clinical Pharmacist  

My name is Rebecca, and I graduated from Northeastern in 2018. I am originally from a small town in Rhode Island but have lived in Boston for eight years. I decided to pursue pharmacy after seeing first-hand how much of an impact medications can have for my family and as a way to help others directly. I have worked in specialty pharmacy since starting as an intern and officially as an RPh since August 2018. My role today is a Clinical Pharmacist for Shields since June of this year. I love being a pharmacist because I can help relieve anxiety for a patient, which can be a side effect management strategies for oncology patients. I also love seeing my patients get excited at the prospect of their quality of life improving. I am thankful for my Dignity team – even though I started this job remotely, the sense of camaraderie we have has made the team so much fun to work with!




Our Dignity Team is Grateful for:

  • The sense of community within our team
  • Our liaisons that go above and beyond and the strive for effective communication
  • The opportunities from Shields for further education and professional growth (such as licenses in other states, ability to take exams like CSP, time to study)
  • The technology to reach our patients across the country in an unprecedented time
  • Our patients trust in us, and their openness to building a relationship with us



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